Terms and conditions of use

Legal information :

In accordance with the french law n°2004-575 of June 21, “confidence in the digital economy”, article 6, III, b, we inform you that :

Edition of the site

The website www.waltio.co is edited by the company SAS WALTIO, with a capital of 18 188,13 €, registered at the RCS of Clermont-Ferrand under the number B 847 535 655 (intracommunity VAT n° FR06847535655), code Ape 5829C, whose head office is located 22 Allée Alan Turing, 63000 Clermont-Ferrand (France).

Président :

Mister MORIZOT Pierre General director :

Mister CHEVALLEREAU Benjamin

The WALTIO website is hosted by :

Amazon.com, Inc.
Customer Service PO Box 81226 Seattle, WA 98108-1226 (888) 280-3321

Contact us
By email : 

By mail :SAS Waltio , 22 Allée Alan Turing, 63000 Clermont-Ferrand (France) Personal data

In general, you can visit our site without having to declare your identity and without providing personal information. However, registration to the site is conditioned by the commrunication of an email address. We may also ask you for

information in order to provide you with personalized support or to complete a transaction and offer a better service.

The information collected is kept for the duration of the subscription to the Services offered on Waltio and is intended for the customer service and sales department.

In accordance with the law "Informatique et Libertés", you can exercise your right to access and rectify your personal data by contacting us at this address: legal@waltio.co.

For more information, please consult our privacy policy: https://waltio.co/politique-de-confidentialite/

Terms of use

This Terms of Service Agreement (the “Agreement”) is a legally binding contract that shall govern our relationship with our users and others who may interact or interface with Waltio Company (the “Company”) and our websites waltio.co and tax.waltio.co (the “Site). The Company provides users with software hosted remotely and made available via the Internet as well as the associated technical support. The software aims at allowing the user to gather all his transactions made in cryptocurrencies and to fulfill his tax obligations.

The main objective of the software is to allow users to gather all their transactions related to cryptocurrencies and fulfill their relevant tax obligations according to their local fiscal residence. Waltio doesn't designate an accounting service within the meaning of the French law of January 17, 1948 and the decree of July 19, 1948. Current regulations do not allow the Company to provide tax or financial advice or any other support that could be assimilated to the practice of law.

Waltio’s support is limited to technical assistance for the use of its solution. The Company tries to not confuse users between its services and services that are similar to the practice of law, which the Company does not offer. Users shouldn’t be confused between Waltio’s services and services similar to the practice of law, which the Company does not offer.

Article 1 – Purpose

The present general conditions of use (hereinafter referred to as the "Conditions") are applicable to the website www.waltio.co (hereinafter referred to as the "Site") and to the company WALTIO (hereinafter referred to as the "Company").

The purpose of the Site is to make available to any user of the Site ("the User") the services listed in Article 2 (the "Services").

The present Terms are addressed to all Users and are intended to define the terms and conditions for the provision and use of the Site and the Services offered by the Site.

Acceptance of these Terms is evidenced by a checkbox on the registration form.

This acceptance can only be full and complete. Any conditional acceptance is considered null and void.

The User who does not agree with these Terms and Conditions must not use the Services.

Article 2 – Services

2.1 The Company provides Users with publicly available information on government sites www.service-public.fr or www.impots.gouv.fr, or any other official government sites including information regarding reporting of income from crypto assets.

2.2 The Company offers the following Services free of charge :

. The "Free Waltio" Service, accessible to Users who have carried out a maximum of fifty (50) transactions, allows a calculation of capital gains and taxation with the delivery of tax reporting documents. The documents provided are the following:

1. Tax certificate allowing the correct reporting of taxable gains, attesting to the work carried out and including the overall capital gain or loss realized ;

2. Annexe de déclaration annuelle de plus-values – Formulaire 2086 pré-rempli comportant les chiffres à communiquer à l’administration fiscale française;

3. Stock sheet allowing a follow-up of the stock of assets and its value over time.

4. Ledger to justify the calculations and diligences made.

. The "Labeling Service" consists of the possibility of filling the transactions in digital assets by adding APIs from exchange platforms or portfolios supported by the Site or manually by importing files, then by labeling each transaction to prepare the tax records.

. The "Information Service" consists of the provision of tax information via various channels.

At the end of the use of these Services, the User may be put in contact with a Professional working at the Company.

The Company offers a specific service called “tailor-made Support” based on a legally binding quotation and contract.

The Company reserves the right to make changes or updates to the Services offered. The technical characteristics are subject to change at the discretion of the Company.


After payment, the Company offers the following Services :

. The "Analysis Service", available to Users who have made more than fifty (50) transactions, consists of a capital gains’s analysis produced by the transfer of cryptocurrencies and the taxable amount due.

. The "Documents Service" consists in the delivery of the following tax documents:

5. Tax certificate allowing the correct reporting of taxable gains, attesting to the work carried out and including the overall capital gain or loss realized ;

6. For French fiscal resident: Annex to the annual capital gains declaration - Pre-filled Form 2086 including the figures to be communicated to the French tax authorities ;

7. Stock sheet allowing a follow-up of the stock of assets and its value over time.

8. Ledger to justify the calculations and diligences made.

. The "Tailor-made Support Service" consists of individual and specific support to the User, who is in contact with a professional working at the Company to define his needs and the work necessary to accomplish the mission of providing tax documents. This Service is carried out on the basis of a quotation and is formalized by a Service Agreement concluded between the Company and the User and setting out the pricing and specific sales conditions.

Article 3 - Access to the Site and Services

3.1 Access to the site

The Services are available (subject to the restrictions provided on the site):

  • - to any natural person with full legal capacity to commit under these terms and conditions. The Site is not accessible to minors and any minor accessing the Services will be presumed to be acting under the authority of his parents or legal guardian.
  • - any legal entity acting through a natural person who has the legal capacity to contract in the name and on behalf of the legal entity.

    3.2 Creation of an Account

    To use the Services, the User must register on the site by filling out the form provided for this purpose.

    The User must provide all the information marked as mandatory. Any incomplete registration will not be validated.

    Registration automatically leads to the opening of an account in the User's name (the "Account"), giving him/her access to a personal space that allows him/her to manage his/her use of the Services in a form and according to the technical means that the Company deems most appropriate.

    The User may access his Personal Space at any time after having identified himself using his login and password.

    The User IDs are confidential and constitute proof of identity on the Site and when using the Services. The password of the Account can be modified by the User and will never be claimed by the Company.

    The Account is strictly personal and the User is forbidden to share it, lend it or transfer it to any person whatsoever, including any person making tax returns for the same tax household. It is the User's responsibility to take the necessary measures to prevent unauthorized or fraudulent use of his/her Account.

    The Company cannot be held responsible in the event of identity theft when using an Account.

    In the event that the User notices or suspects an unauthorized or fraudulent use of his access, he must immediately contact the Company at the address mentioned in the preamble of the present document. The User acknowledges the Company's right to take all appropriate measures in such a case.

3.3 Accuracy of the information provided by the User

The User has to complete all the fields of the registration form and the creation of his Account with sincerity. In this respect, the User must provide accurate and complete information.

The User has to update this information in his Personal Space in case of modifications, so that it always corresponds to the above-mentioned criteria.

The Company shall not be held responsible for any damage suffered by the User due to the erroneous or incomplete nature of the Information provided.

3.4 End of the Services

These Terms are accepted by the User and take effect on the day of the creation of his Account for an indefinite period. They remain applicable for the entire period during which the Company allows the User to access the Services.

The User may at any time unsubscribe from the Site, through his profile on the Site or by simple request to customer service at hello@waltio.co. Unsubscribing leads to the automatic and immediate termination of the Subscription to the Paid Services (Article 5).

As soon as the User has unsubscribed, he/she will no longer have access to the Services offered by the Company.

L’ensemble de ses Informations et données personnelles seront automatiquement supprimées de toute base de données de la Société.

Cancellation of the Subscription will result in the end of access to the paid Services under the conditions set out in Article 5.

Article 4 – Price

The price of the Services is listed on the Site.

The paying Services’ formulas are proposed to users and are subject to the acceptance of a tacitly renewable season subscription that can be canceled by the User from his customer space.

Unless otherwise stated, prices are expressed in euros and include all French taxes.

The Company reserves the right, at its own discretion and according to the terms and conditions of which it will be the sole judge, to propose promotional offers or price reductions.

The “Tailor-made” Service is offered on the basis of an estimate and formalized by a service contract.

4.1 Price review

The price of the Services may be revised by the Company at any time, at its entire will. The User will be informed of such changes by the Company by email at least one month before the new prices come into effect.

The User who doesn’t accept the new prices must terminate his use of the Services in accordance with the terms and conditions set forth in Article 3. Otherwise, the User will be deemed to have accepted the new prices.

4.2 Invoicing and payment terms

The Services are subject to invoices that are communicated to the User by any useful means. The price payment method of the Services are described on the site or on the quotation.

The User is free to choose the method of payment that suits him/her.

- Secure payment by direct debit using the User's credit card number: The direct debit is implemented by the payment provider designated on the site, which alone retains the User's bank details for this purpose.

The Company uses the resources of a payment provider to ensure the quality and security of online payment. The Company uses the company Stripe whose privacy policy is available here. The payment service provider collects Personal Data concerning your means of payment (credit card number, expiry date of the credit card, visual cryptogram etc.) during an online payment. Waltio Company doesn’t keep any bank details.

- Secure payment by cryptocurrency: The User can choose the payment method "Payment by crypto" by CoinBase or by sending cryptocurrency directly. The User is redirected to the secure crypto payment interface to send the payment to the Company's digital wallet address. Cryptocurrency payment does not give access to the Subscription provided in Article 5.

Payment by cryptocurrency is irrevocable. Only the cryptocurrencies mentioned at the time of payment are accepted by the Company.

The User is responsible for the potential network transaction fees of the chosen cryptocurrency.

The User is responsible for transferring the correct amount, the Company will not be able to return a transaction with insufficient and incomplete amount at its network charges.

The Company may refuse to deliver the Service if the full amount of the Service has not been received in full.

The Company reserves the right to add or remove the ability to use a particular cryptocurrency at any time by simply editing the payment page.

The exchange rate of the cryptocurrency to the Euro currency shall be the one effective at the time of payment by the User to the Company.

The User guarantees to the Company that he/she has the necessary authorizations to use the chosen payment method. The User undertakes to take the necessary steps to ensure that the full price of the Services can be collected.

4.3 Payment incidents

The User is informed and expressly accepts that any delay in payment of all or part of an amount due on its due date will automatically lead, without prior notice, to:

-the forfeiture of all payment due by the User and their immediate payment;

-the immediate suspension of the Services in progress until full payment of all amounts due by the User;

-the invoicing to the benefit of the Company of a late payment interest at the rate of 2 (two) times the legal interest rate, based on the amount of the totality of the sums due by the User.

Article 5 – Commitment period and subscription

Paid Services are offered by subscription ("Subscription"), with tacit and automatic renewal.

Payment in cryptocurrency doesn’t give access to the Subscription.

The additional services offered as part of the "Tailor-made Support" Service are not included in the Subscription price. Only the price of the basic package is included.

The Services are available for the duration of the current fiscal season from the date of subscription until the end of the season.

The season is renewed each year on October 1st.

The Contract takes effect as of the User's subscription date. The Subscription takes effect for a period running until the following October 1st. The Subscription is

then tacitly renewed on October 1 for a period of one year until the new fiscal season. The Company reserves the right to revise the amount of the fees, at each renewal, by notifying the User by any means and by respecting a 30-day notice period.

Any period started is invoiced in its entirety. Renewal of the contract is tacit and automatic, unless the User unsubscribes.

The User may unsubscribe the Subscription without notice. In the event of unsubscribing, the Company will proceed to stop future payments. In no event shall unsubscribing relieve the User of its obligation to pay any amounts that may be due to the Company for the period prior to the effective date of termination.

A communication of information of the renewal will be made in accordance with the provisions of Article L.215-1 of the french Consumer Code.

After unsubscribing, the User will continue to have access to the Services until the end of the current fiscal season, i.e. the first of January of the following year.

Article 6 - Responsibilities and Obligations of the User

The User agrees to use the Services in accordance with the rules of use and technical restrictions indicated on the Site and/or indicated by the Company.

Without prejudice to the other obligations set forth herein, the User agrees to comply with the following obligations:

The User is responsible for the proper completion of all administrative, fiscal and/or social formalities and for all payments of contributions, taxes or duties of any kind that are incumbent upon him/her, where applicable, in connection with his/her use of the Services. The Company shall not be held liable in any way in this respect.

The User acknowledges that he/she has read the characteristics and constraints of all the Services, particularly the technical ones, on the site. He is responsible for his use of the Services. The User is informed and accepts that the implementation of the Services requires that he/she be connected to the Internet and that the quality of the Services depends directly on this connection, for which he/she is solely responsible.

The User is also responsible for the relationships he/she may establish with other Users and for the information he/she communicates to them in the context of the Services. It is the User's responsibility to exercise due care and discretion in these relationships and communications. The User also undertakes to respect the usual rules of politeness and courtesy in his exchanges with the Company.

The User agrees to make strictly personal use of the Services. Consequently, the User shalln’t assign, grant or transfer all or part of his rights or obligations to a third party.

The User agrees to provide the Company with all the information necessary for the proper performance of the Services. The User agrees to regularly consult his Account and to take note of all communications sent to him by the Company. He also agrees to cooperate actively with the Company for the proper functioning of the Services.

The User is solely responsible for the content of any kind (editorial, graphic, audiovisual or other, including the name and/or image possibly chosen by the User to identify him/her on the site) that he/she disseminates within the framework of the Services (the "Content").

The User guarantees to the Company that he/she has all the rights and authorizations necessary for the distribution of this Content. The User undertakes to ensure that the said Content is legal, does not infringe public order, public morality or the rights of third parties, does not violate any legislative or regulatory provision and, more generally, is not likely to give rise to any civil or criminal liability on the part of the Company.

The User agrees, in his use of the Services, to respect the laws and regulations in force and not to harm the rights of third parties or public order.

The User is thus forbidden to distribute, in particular and without this list being exhaustive :

Pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, insulting, violent, racist, xenophobic or revisionist Content, counterfeit Content, Content damaging the image of a third party, Content that is untruthful, misleading or that proposes or promotes illegal, fraudulent or deceptive activities, Content that is harmful to the computer systems of third parties (such as viruses, worms, Trojans, etc. ), and more generally Content that may infringe the rights of third parties or be prejudicial to third parties, in any manner or form whatsoever.

In the event that the Company observes such a situation, it reserves the right to suspend or even interrupt the provision of the Services, without prior notice and without the User being able to claim any compensation or indemnity in this respect.

The User acknowledges that the Services offer an additional but not alternative solution to the means he/she already uses to achieve the same objective and that this solution is not a substitute for these other means.

The User undertakes to inform the Company as soon as possible by registered letter with acknowledgement of receipt of any request, complaint, legal action, directly or indirectly related to the Company.

Article 7 – Liability and Warranty of the Company

The Company undertakes to provide the Services diligently. It is being specified that it has only an obligation of means, to the exclusion of any obligation of result, which the Users expressly acknowledge and accept.

The Company does not offer any legal or tax advice. The Services and information shall in no way be a substitute for consultation, diagnosis or advice and services offered by duly authorized professionals in these matters.

The Company has no knowledge of the Content put online by the Users within the framework of the Services, on which it does not perform any moderation, selection, verification or control of any kind and with respect to which it acts only as a hosting provider.

Consequently, the Company cannot be held responsible for Content, the authors of which are third parties, and any possible claim must be directed in the first place to the author of the Content in question. Content that is prejudicial to a third party may be notified to the Company in accordance with the terms and conditions set forth in Article 6 I 5 of french Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, with the Company reserving the right to take the measures described in Article 10.

The Company shall not be held liable for any error, inaccuracy, approximation or omission in any Information communicated by the User.

The Company shall not be responsible in the event of an adjustment by the tax authorities following an erroneous declaration made on the basis of numbers or information obtained on the Site or through the Services.

In the event that the Company's liability is sought due to a User's failure to comply with any of his obligations under these Terms, the User shall be required to indemnify the Company for any judgment against him, in addition to the costs, including procedural costs.

The Company declines all responsibility in case of possible loss of information accessible in the User's Personal Space, the User having to save a copy and not being able to claim any compensation for this. The Company shall not be responsible for the accidental deletion of the Information by the User.

The Company undertakes to carry out regular checks to verify the operation and accessibility of the site. In this respect, the Company reserves the right to temporarily interrupt access to the site for maintenance purposes. The Company shall not be held responsible for any difficulties or temporary impossibility of accessing the site due to circumstances beyond its control, force majeure, or due to disruptions in telecommunications networks.

In any event, the liability that may be incurred by the Company under the present terms is expressly limited to direct damage suffered by the User.

Article 8 – Data protection

Link to our privacy policy: https://waltio.co/politique-de-confidentialite/

The personal data collected on the Site are the following: e-mail address.

8.1.1 Opening and creation of an account

The creation of an account is a prerequisite to any order on the Site. To this end, the User will be asked to provide his/her email address.

In the context of the Tailor-made Support formula, the User will have to provide a certain amount of personal information such as his email address, his name, his first name, his telephone number, this list not being exhaustive. As such, the User agrees to provide accurate information. The User is responsible for updating his data.

The User registered to the Site has the possibility to access it by connecting thanks to his identifiers (e-mail address defined during his registration and password). The User is entirely responsible for the protection of the password he/she has chosen. He is encouraged to use complex passwords.

If the User forgets his or her password, he or she may generate a new one.

This password guarantees the confidentiality of the information contained in his account. This password guarantees the confidentiality of the information contained in his account.

8.1.2 Payment

Within the framework of the payment of the Services offered on the Site, the Company doesn’t keep the banking data.

8.2 Recipients of personal data
The personal data are reserved for the sole use of the Company. 8.3 Data protection officer

The data protection officer (DPO) controller is responsible for determining the purposes and means of processing personal data.

The data controller is the Company, within the meaning of the Data Protection Act and as of 25 May 2018 of Regulation 2016/679 ( RGPD) on the protection of personal data.

The data controller is the Company, within the meaning of the Data Protection Act and as of 25 May 2018 of Regulation 2016/679 ( RGPD) on the protection of personal data.

Furthermore, the User is informed that the following person has been appointed as Data Protection Officer: Chevallereau Benjamin. He can be contacted at the following address: legal@waltio.co

8.4 Limitation of processing

Unless the User expressly agrees, personal data will not be used for advertising or marketing purposes.

8.5 Data retention period

The Company will keep the collected data for a period of five (5) years, covering the period of limitation of the applicable contractual civil liability.

8.6 Security and confidentiality

The Company implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Company cannot guarantee the security of the transmission or storage of information on the Internet.

8.7 Implementation of the rights of Clients and Users

In accordance with the regulations applicable to personal data, the Users of the Site have the following rights:

-Update or delete their data in the following way: by sending a request to the email address legal@waltio.co.

-Delete their account by writing to the email address indicated in article 8.3 "Data protection officer".

-Exercise their right of access to know the personal data concerning them by writing to the address indicated in article 8.3 "Data protection officer".

-Request the portability of data held by the Site to another provider -Oppose the processing of their data by the Site

These rights, if they do not oppose the purpose of the processing, can be exercised by sending a request by mail or email to the Data Protection officer indicated in Article 8.3.

The Data Controller must respond within a maximum of one month. In case of refusal to grant a User's request, reasons must be given.

The User is informed that in the event of refusal, he/she may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 Paris) or refer the matter to a judicial authority.

Article 9 - Right of withdrawal

The non-professional User has a right of withdrawal that can be exercised within fourteen (14) days after the conclusion of the contract pursuant to the provisions of Article L. 221-18 of the Consumer Code.

However, in order to benefit from the immediate execution of the services offered by the Company and, in particular, to receive the tax report provided exclusively in digital format, the User is invited to expressly waive his/her right of withdrawal, in accordance with the provisions of Article L. 221-28 of the french Consumer Code. The User must inform the Company of this and the tax report can only be delivered to him after a period of fourteen days from the order.

Article 10 - Intellectual Property Rights

The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, brands, databases, etc.) used by the Company within the Site are protected by all intellectual property rights or database producers' rights.

Any disassembly, decompilation, decryption, extraction, reuse, copying and more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of the Company are strictly prohibited and may be subject to legal action

Article 11 – Penalties for non-compliance

In the event of a default of any of the provisions of these Terms or, more generally, a failure of the laws and regulations by a User, the Company reserves the right to take any appropriate action and in particular to:

-suspend or unsubscribe the access to the Services of the User, author of the violation or infringement, or having participated in it,

-remove any content posted on the site,
-publish on the site any information message that the Company deems useful,
-notify any authority concerned,

It’s expressly provided that the suspension of access, whether temporary or definitive, does not entitle the User or third parties to damages or compensation.

More generally, each party reserves the right to terminate at any time the contract relating to the realization of the Services in case of non-compliance by the other party of any of its obligations under these Terms, without prejudice to any damages that may be claimed from the defaulting party.

Article 12 : Links and third-party sites

The Company shall in no way be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) to which the User may have access through the site.

The Company assumes no responsibility for the content, advertising, products and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use.

The Company is not responsible for the content produced by its Partners.

The Company is also not responsible for transactions between the User and any advertiser, professional or merchant (including any of its partners) to which the User may be directed through the site and shall not be a party to any disputes with such third parties concerning the delivery of products and/or services, warranties, representations and other obligations of any kind to which such third parties are bound.

Article 13 – Modifications

The Company reserves the right to modify at any time the present Terms.

The User will be informed of these modifications by any useful means within one month.

The User who doesn’t accept the modified general conditions must unsubscribe from the Services in accordance with the procedures set out in Article 3.

Any User who uses the Services after the entry into force of the modified general conditions is deemed to have accepted these modifications.

Article 14 – Governing Law

The present general conditions are governed by French law.

In the event of a dispute between the Company and a User of a nationality other than French, the dispute may be brought before the national judge of the defendant.

In the event of a dispute concerning the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Paris shall have exclusive jurisdiction to rule on the matter, except in the case of mandatory procedural rules to the contrary.

In the event of a translation of these terms and conditions into one or more languages, the language of interpretation shall be the French language in the event of a contradiction or dispute as to the meaning of a term or provision.

Update : November 7th 2022